Privacy Policy
Privacy Policy for AKS Group Victoria (Pvt) Ltd
At AKS Group Victoria (Pvt) Ltd, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or engage with our services. We comply with the Australian Privacy Principles (APPs) outlined in the Privacy Act 1988 (Cth) to ensure your data is handled responsibly and securely.
1. Collection of Personal Information
We collect personal information that is necessary for the delivery of our services, including but not limited to:
- Name
- Contact details (email address, phone number, mailing address)
- Billing and transaction information
- Information provided through our forms, inquiries, or customer support channels
- Any other details required for completing services (e.g., delivery addresses for moving services).
This information is collected when you:
- Visit our website and fill out forms
- Request a quote or engage with our services
- Subscribe to newsletters or other communications
- Contact us via email, phone, or social media platforms.
2. Use of Personal Information
We use the personal information you provide to:
- Deliver our services, including moving, cleaning, rubbish removal, and event management services across Victoria, Australia
- Respond to inquiries, process orders, and provide quotes
- Manage transactions and billing
- Improve our services and enhance the user experience on our website
- Communicate with you about new services, promotions, or updates (with your consent)
- Comply with legal obligations and protect against potential fraud.
3. Disclosure of Personal Information
Your personal information may be disclosed in the following circumstances:
- To third-party service providers who assist us in delivering our services (e.g., payment processors, logistics companies)
- If required by law or to comply with legal obligations
- With your consent or when it is necessary to complete the requested services.
We do not sell or rent your personal information to third parties for marketing purposes.
4. Security of Personal Information
We take appropriate measures to safeguard the personal information you provide. This includes securing our systems to prevent unauthorized access, modification, or disclosure. Our website may contain links to external websites, but we are not responsible for the privacy practices of these sites.
5. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance your browsing experience and gather analytical data on how users interact with our website. Cookies help us improve functionality and provide personalized content. You can manage your cookie preferences through your browser settings.
6. Accessing and Correcting Your Information
You have the right to access the personal information we hold about you. If you believe that the information we hold is inaccurate or requires updates, please contact us, and we will correct it.
7. Opting Out of Communications
If you wish to opt out of receiving marketing communications from us, you can do so by clicking the “unsubscribe” link in any email or by contacting us directly.
8. Changes to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or relevant laws. Any updates will be posted on this page, and we encourage you to review the policy periodically.
9. Contact Us
For any questions or concerns regarding this Privacy Policy or the handling of your personal information, please contact us at:
AKS Group Victoria (Pvt) Ltd
100 Grande Belmond avenue
Cranbourne, East VIC 3977
Phone: 0401 225 432 / 03 5996 6433
Email: info@aksgroupvic.com.au